A client is late paying an invoice…what do you do? A. You calmly send them a message reminding them to pay their invoice, and you move on with the rest of your day. B. You agonize over what this means…did they not like the service? Do they think it’s too…

Hand up if you’ve spent a ton of non-refundable money on a service, only to find a pit in your stomach because you really didn’t align with the practitioner… Other hand up if you’ve been on a “discovery call” with a coach or practitioner only to be sold to by…

Sometimes these articles can get a little serious, so today I thought I’d write to you about one of my favourite things…books! And not just a list of “best business books of 2023” but a snapshot of what books have my attention right now. You game to join me? I’ve…

The business owners I work with tend to have endless to-do lists and not enough time to get stuff done, so a natural next step for many of them is to hire help. Often that help comes in the form of an assistant, and these days the assistant typically works…

Two of the most noticeable phrases to a coach are “I should” and “I have to”. When a client says those words, it could be the topic of an entire call to unpack their meaning. …

How many people truly love their website? Over and over, even people with brand new (expensive) websites feel like there are things to fix and they want to change. I get it. For solo business owners especially, your website is a reflection of YOU, and it is tempting to want…

After 10 years of coaching, you can probably imagine I’ve tried a lot of different styles and approaches, especially since I’ve coached in so many other businesses where I’ve had to adopt whatever approach they asked me to. I’ve been a chameleon, and although tough at times, I’ve learned tons…

I often get asked about how I keep track of things in my business. I’ve tried all sorts of other tools like ClickUp, Trello, and Airtable, but year after year I keep coming back to Asana. …

You’re trying to get “back on track” and “get organized” so you start putting all your appointments and tasks in your calendar. You “time block” like people (including me) suggest. Monday morning comes and before 10am you’re already off the rails and behind schedule. Or maybe you followed some of…